Or more accurately, it can become an issue when customers are angry, frustrated or complaining ... need to speak to someone directly on the phone, or put their complaint into an official format?

In order to prepare yourself and your team for the barrage of customer calls that will come with many heavy shopping seasons of the year (Valentine’s Day, Black Friday, Cyber Monday, post ...

A Hastings phone shop owner who was attacked by a disgruntled customer in front of his wife and baby daughter says they have been left shaken by the incident. FoneMate owner Hank Zheng said the ...

A pub has shared a furious rant against angry customers who slammed their expensive full English. The Cow Shed in Ospringe, near Faversham, in Kent, offers an all-you-can-eat full English ...

A top-rated pub in Ospringe, near Faversham, Kent, has furiously hit back at angry customers for slamming its £25 Full English breakfast. The Cow Shed has hit back after receiving backlash online ...

The ballet boss killed by his glamorous ballerina wife had an 'angry side' to him according ... of manslaughter in what the media called the 'Black Swan' murder trial after she shot and killed ...

A Southern baker’s not-so-sweet experience with an angry customer has garnered sympathy across the internet. Earlier this ...

In hundreds of emails to Go Public, customers say they're fed up with unexpected increases to their monthly internet, TV and home phone bills during their contracts. They started writing after ...

“Bryn is starting to rub me the wrong way, especially saying for ubah to not be an angry black woman cuz she wants ubah (white) boyfriend to marry her,” one fan noted. “Saying that her man ...

The price of all leafy and regular vegetables has increased together. As a result, many customers are unhappy when they hear the prices, and some leave angrily without buying anything." Another seller ...

Angry Orchard is giving fans a scary trick this Halloween -- and, perfectly on-brand, perhaps making them a tad angry as well. The company’s new six-pack for the spooky season, the Hide & Shriek ...