"Publicly belittling young staff not only destroys their confidence, but can have long-lasting, damaging effects," an expert told Newsweek.

Proactively Seek Out Your Angry ... customers because a chicken restaurant without chicken is less than ideal. KFC ran newspaper ads that featured a public apology accompanied by the image of ...

A pub has shared a furious rant against angry customers who slammed their expensive full English. The Cow Shed in Ospringe, near Faversham, in Kent, offers an all-you-can-eat full English ...

A top-rated pub in Ospringe, near Faversham, Kent, has furiously hit back at angry customers for slamming its £25 Full English breakfast. The Cow Shed has hit back after receiving backlash online ...

With so many calls it’s natural to expect that you will hear from a number of impatient, frustrated, or just flat-out angry customers. What’s the best way to deal with angry customers?

Good news for call center operators who are worn down by hostile customers with unreasonable demands—artificial intelligence technology can alter angry voices into calm ones. This should ...

Customers of an Ayrshire trader say they feel ... and messages they exchanged would be enough for him to have a case. Image caption, Lawrence Keenan said he was advised that it would not be ...

The price of all leafy and regular vegetables has increased together. As a result, many customers are unhappy when they hear the prices, and some leave angrily without buying anything." Another seller ...

A Hastings phone shop owner who was attacked by a disgruntled customer in front of his wife and baby daughter says they have been left shaken by the incident. FoneMate owner Hank Zheng said the ...

Angry Orchard is giving fans a scary trick this Halloween -- and, perfectly on-brand, perhaps making them a tad angry as well. The company’s new six-pack for the spooky season, the Hide & Shriek ...

A Southern baker’s not-so-sweet experience with an angry customer has garnered sympathy across the internet. Earlier this ...