ENERGY suppliers are letting down millions of households with broken smart meters despite strict rules which say they must ...

Ideally, people with a regular meter in their home should try to submit a meter reading by March 31 ... and how many people live there. British Gas has said that for those living in smaller ...

Tried to reach the British Gas helpline for half an hour then ... In response to one customer who complained they were unable to submit a meter reading online, E.On Next, in a now deleted tweet ...

Through British Gas' live chat system, Roxanne submitted a meter reading to check her balance and was shocked to be told her account was apparently £9,000 in debt. Even when she questioned this ...

Through British Gas' live chat system, Roxanne submitted a meter reading to check her balance and was shocked to be told her account was apparently £9,000 in debt. It was only after the horrified ...

British Gas has the highest proportion ... which allows for accurate billing without the need to manually submit meter readings. While the vast majority of smart meters are working as they ...

British Gas has the highest proportion (16.3% ... which allows for accurate billing without the need to manually submit meter readings. While the vast majority of smart meters are working as they ...