I have complained to British Gas that no smart meter in ... or those who use their display to top up a smart meter in pre-payment mode.' However, these guidelines are voluntary, with the ...

British Gas has said it will stop switching people ... credit of up to £250 for those struggling the most to top-up their meter. "We know that some prepayment customers are self-disconnecting ...

Smart meters are promoted as technology to make householders' lives easier and cheaper, as well as a gateway to a connected British energy ... automated options to top-up their credit and make ...

Figures from Ofgem reveal that British Gas has the highest proportion (16.3%) of disconnected smart meters, followed by Scottish Power (14.5%) and EDF Energy (12.1%). In contrast, E has the lowest ...

British Gas said: "The discount will be added to your electricity account as a credit. And if you're on Pay as you go, we'll ...