But that doesn’t mean business owners should sit by passively while they wait for their online reputation to get wrecked by an anonymous critic or an angry customer with 10 million followers.

So how do you turn angry customers into huge fans of the brand? Step No. 1: Don’t let the anger get to you No matter what, never, ever lose your cool. You lose that customer the minute you ...

The price of all leafy and regular vegetables has increased together. As a result, many customers are unhappy when they hear the prices, and some leave angrily without buying anything." Another seller ...

Florwer Carlin Lizano, Jr., 38, a convicted felon who is now charged with first-degree murder, remains at large, police tell PEOPLE Police are looking for a 38-year-old man they believe fatally ...

However, if an operator cannot tell if a customer is angry, the operator may not be able ... long conversations with customers who will not get off the line—such as when making persistent ...