As AI makes its way into every corner of our lives, one place we will no doubt be most aware of its impact is in the ...

Modern businesses adopt omnichannel strategies to ensure that their customers receive a seamless and similar experience no ...

Techopedia explores six companies that are using AI-driven call centers, with generally positive results. We expect this to ...

Could AI represent an opportunity both to sell work and to replace traditional standalone software products and tools? Let's ...

LG Uplus on Thursday launched its self-developed artificial intelligence (AI) service, ixi-O, joining an intensifying competition for AI services among Korean telecom companies.

M&S is recruiting for over 850 new Customer Assistants to support in stores across Scotland over the festive period. The recruitment drive is part of the retailer’s commitment to deliver exceptional ...

The potential for generative AI to deliver a significant return on investment is being demonstrated by early adopters across ...

"Karisma Hotels licenses Despegar’s AI-powered travel assistant" was originally created and published by Hotel Management ...

PolyAI, a global leader in voice AI solutions for customer experience and service, is kicking off its annual PolyAI VOX: ...

This kind of aggressive behavior is entirely unnecessary and unprofessional, especially in a service environment. "The final ...

with the potential to increase a customer’s monthly spending at the same time. Access to Gemini, Google’s generative AI ...

Portfolios have been reshuffled, but the makeup of the cabinet remains largely the same as when the Liberal National Party ...