In the dynamic fast-food industry, customer service is instrumental, acting as a cornerstone that can make or break a ...

Through cutting-edge loyalty programs and restaurant technology, savvy QSRs are creating experiences that justify their new ...

It received high scores across purchase frequency, customer service and buying experience in Vietnam but didn't rank in the top 10 of any other market. 3. McDonald's Despite intense competition from ...

Retailers and fast-food giants like McDonald's, Starbucks, and Costco leverage loyalty programs to drive sales and gain ...

A new study by Intouch Insight evaluated the three companies and looked at factors such as speed of service ... speed also impacted the customer’s perception of food quality.

Sponsored by Slim Chicken The fast-casual restaurant market is being pushed harder than ever by consumer demands from health ...

For the second year in a row, the quickest fast-food restaurant is Taco Bell, according to the Drive-Thru Study. Taco Bell ...

Police confirmed with the station that the suspect, later identified as Cheney, was a customer and the other two people involved were employees of the fast-food restaurant. Police said Cheney was ...

Artificial intelligence (AI) is shaking up industries across the board, and restaurants and food service are no exception. From personalized menu recommendations to streamlined kitchen operations, AI ...

Restaurants can buy or lease the robot, and the company makes money as well from maintenance, software upgrades and tech ...

Lamb Weston is also highly exposed to other fast-food chains, analyst R.J. Hottovy at analytics firm Placer.ai said in a research note to clients last week. Customer traffic to fast-food chains ...

The incident occurred just after 11:00 p.m. local time inside the fast food restaurant on Tuesday. A spokesperson for the Philadelphia Police Department told USA TODAY that the customer ...