Global toymaker Lego is opening a new office in metro Phoenix where they invite employees to have "imagination." Here's what ...

In the ever-evolving customer service world, innovation isn't limited to technology and process improvements—it's also reshaping how businesses pay for the tools they use to support their customers.

Fortis BC Energy Inc., has applied to the British Columbia Utilities Commission to approve an application to sell Fortis’s ...

Several Riley County departments in downtown Manhattan will begin new customer service hours starting on Monday, November 4, ...

The City Hall Annex building has been closed since Nov. 5 due to an electrical outage, disrupting the plans of many San ...

and more personalized service. Future advancements in AI will likely include better integration with back-office systems, allowing for even more seamless customer interactions. Additionally ...

A woman was left baffled when a customer made what she thought was an unreasonable demand of her in the workplace – and the ...

Having opened its Asia-Pacific office in Singapore on Monday, Comac confirmed on Thursday that it had opened a customer service office in Hong Kong on Wednesday. State-owned Comac is the ...

A declaration of unlawfulness confounds fellow states as lawyers and auditors force NSW's world-leading digital agency to revert to cash.

She couldn’t request a replacement and have it within a reasonable time for the office of her New York lice detection removal service because the item was out of stock. Harel, who routinely buys ...

In response to these concerns, the union reached out to Finance Minister Javier Silvania, urging him to intervene. However, ...

A VicRoads spokesperson said the agency had met its customer service targets since the joint venture was established – and ...