You can contact Proton Mail customer support by filling out their support form via Zendesk. Enter details like the topic, your email address, the operating system, and the app version. Describe your ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

A Target customer has blasted the retail outlet after their response to her opened delivery boxes was to accuse her of stealing.

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

Regal, a platform that allows customers to build and customize customer service chatbots, has raised $40 million in new ...

Including rich content on a phone call, like the company name and logo, makes people more likely to answer. The post Branding phone calls improves customer trust appeared first on MarTech.

"The past three weeks I’ve called Brightspeed every weekday," she said. "On my last call I was told that Brightspeed 'doesn’t ...

Medibank has launched a new “geofence” to divert calls from customers to staff who are based nearby, rather than a ...

The popular high-street chain is reportedly going to 'refuse to serve' customers who are guilty of some rude behaviours. It ...

New research from regulator Ofcom has ranked parcel delivery firms when it comes to customer service, with the best and worst ...

When a North Texas wireless customer was facing a $1,000 charge over a smartphone mix-up she contacted NBC 5 Responds and ...

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