Social media has significantly changed how customer service operates in recent years. The old methods like phone calls, faxes, letters, and emails are fading away, as social media takes a more ...

The importance of customer satisfaction is pretty much self-evident: If you don't satisfy your customers, they won't come back to buy from you. And not only that. Satisfied customers might tell others ...

Acquiring new customers is hard. Keeping those customers is less hard—but only if you listen to them about their needs and wants and preferences. Which is why customer satisfaction surveys are so ...

The Challenger winner of the Business to Consumer category in the Customer Champions list, Updoc, has delivered compound ...

Consumer Cellular, the most awarded brand for wireless customer service by J.D. Power, has announced that the new Barbie Phone from HMD will be available in-store and online starting today, Friday, ...

BRP Inc’s Sea-Doo dealerships were ranked highest according to the 2024 Pied Piper PSI® Telephone Lead Effectiveness™ (TLE™) ...

Read on for a list of part-time remote jobs for seniors. Some of these suggestions may give you ideas or help you brainstorm ...

Graphic designers are visual storytellers who illustrate information by hand and with the help of computer software. Whether you realize it or not, you interact with content brought to life by the ...

Here's how to shop for a right-priced graphics card for playing games on today's best-value monitors—1,920 by 1,080 displays—along with the top-rated GPUs in our testing. For as long as I can ...

Over the weekend, Vice President Kamala Harris sat down with Alex Cooper, the host of Call Her Daddy, an immensely popular podcast. In their 40-minute conversation, Cooper and Harris talked about ...

As we have previously disclosed, we are actively working to transition all graphic packaging customer ... call today. 2024 is a challenging year for consumer products companies and for quick ...