Recently, I read Amp It Up by former ServiceNow CEO Frank Slootman, who presents a powerful case for building a ...

Managers' top concerns when hiring Gen Z employees in customer service or client-facing roles included their use of an ...

By acting as both advisors and advocates, CFOs can ensure that customer-centric initiatives are financially viable and ...

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

Top concerns when hiring Gen Z employees in customer service or client-facing roles included their use of an unprofessional tone (41% of respondents), poor attention to detail (40%), unwillingness to ...

The HR agency has developed contingencies if there is a surge of customer experience requests during the Postal Service Health Benefits System’s first open season, but a new report claims that those ...

In the sun-soaked state of Florida, where palm trees sway to the rhythm of innovation, a quiet revolution is taking place in ...

M&S is recruiting for over 850 new Customer Assistants to support in stores across Scotland over the festive period. The recruitment drive is part of the retailer’s commitment to deliver exceptional ...

Key Points IGI is a handy way of reducing waste in your production line. Incoming goods inspections are a great way of ...

That’s one of the advertised perks female-owned Kiwi sexual wellness brand Girls Get Off is offering a new recruit. In a job ...

Delta Air Lines emerged as the top U.S. airline in Q3 2024, showcasing resilience, cost management, and international growth ...

The automotive sector is very competitive, and the standards being pursued have traditionally been the key to manufacturing ...