The unified communications landscape continues to get shaken up this year as call center software provider Genesys Telecommunications unveiled plans Wednesday to acquire rival Interactive ...
A former human resources partner with Genesys Cloud Services Inc. is suing the cloud software company alleging discrimination and retaliation in violation of the Americans with Disabilities Act.
(Reuters) - Genesys, an AI-driven developer of call-center software, said on Monday it has confidentially filed for an initial public offering in the United States, signaling growing investor appetite ...
Genesys Cloud Services, Inc., formerly Genesys Telecommunications Laboratories, has recently partnered with Vodafone Idea for Contact Center as a Service (CCaaS) platform following a virtual ...