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Digital Insurance
1 天
J.D. Power: Mobile apps increase customer satisfaction of digital claims
U.S. Claims Digital Experience Study found that mobile apps yield the highest scores in customer satisfaction in claims ...
Insurancenewsnet.com
2 天
Customer Satisfaction with Digital Claims Process Surges as Insurance Carriers Load New ...
According to the J.D. Power 2024 U.S. “The digital channel has now surpassed traditional phone-based communication as the most satisfying way for insurance customers to submit a new claim,” said Mark ...
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