Suddenlink Communications, formerly Cebridge Connections Suddenlink operates in 19 states in primarily medium-sized communities. Its corporate headquarters are located in St. Louis, MO and is part ...

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Optimum, working under the Suddenlink Communications name prior to August 2022, previously received complaints about business practices, including poor customer service and misleading promotions ...

Wyttenbach, of Argyle, didn’t want relief from bills for an account that no longer existed, or that charged for services she ...

These include Altice (which offers Optimum- and SuddenLink-branded services ... Communications were the only bundle providers to receive a passable score on any measure for customer service.

AI is expanding into new areas of customer service. Here’s why it can help the customer experience ... [+] by augmenting, not replacing, human jobs. There’s no doubt that artificial ...

Kathleen Walch covers AI, ML, and big data best practices. Many companies are turning to AI to help with a variety of customer service operations to provide ... [+] faster response times to ...

GetCallers provides a huge selection of services, including: Since 1991, MAP Communications has partnered with small businesses to provide excellent customer service. Its flexible low-volume call ...

Blackfoot Communications is thrilled to announce its recognition as the recipient of the prestigious 2024 Customer Service and Support Innovations Award by Calix. This accolade underscores ...

Communications services companies rose amid deal activity. Investment firm Berkshire Hathaway recently added to what has been a money-losing stake in Sirius XM Holding, the satellite radio company ...

Communications services companies fell sharply as traders retreated from risk. A new initiative called the Representation Index aims to give brands scores to reflect how inclusive their ads are ...

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...