Vonage Desktop and Mobile applications require authentication using your Drexel credentials, just like Outlook, OneDrive, and other Microsoft 365 apps require. Using Drexel Single Sign-On to access ...

The Federal Trade Commission said it is sending nearly $100 million in refunds to consumers impacted by junk fees and service cancellation ... by internet phone service provider Vonage.

Seventy percent (70%) of respondents believe that AI has improved self-service customer support, and nearly two thirds (60% ... Only a third of respondents (33%) feel comfortable interacting with AI ...

21, 2024 /PRNewswire/ -- Improved efficiency and personalized support experiences are driving increased consumer acceptance and satisfaction of AI in customer service interactions, according to a ...