Contact Amazon customer service via phone at 1-888-280-4331 for more personal and immediate assistance. Alternatively, you ...

Though Amazon is known for efficiency and speed, there may be a few snags along the way like with any online delivery service. Did something go awry with your holiday shopping? Regretting a recent ...

A number of Amazon call centers around the world have experienced some form of shutdowns in recent weeks as governments around the world put restrictions on coming into work to slow the spread of ...

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service ...

This partnership dispels the myth that the only companies using Amazon Connect are newer brands looking to shake up the status quo.

Experts from CDW, AWS and SpinSci will discuss how Amazon Connect helps healthcare organizations contain costs and improve ...