Amazon and eBay offer huge opportunities for small firms selling online, even if you're not an ecommerce expert. The process can be easy - for example, Amazon will set up a site for you, store your ...
Retaining existing customers is cheaper than acquiring new ones; but to get repeat business you need to have satisfied customers. So how can you measure customer satisfaction? Even if budgets are ...
Having a brand helps differentiate your business from competing firms, attract customers and build customer loyalty. Branding isn't just for big firms with big budgets. Every business needs a brand, ...
Increase revenue quickly - our introduction to cross-selling and up-selling more or higher-value products to your existing customer base. Find out how to encourage new customers to come back and start ...
If you want to attract customers locally, it's well worth trying to get coverage in local newspapers, magazines and on radio stations. Follow these steps to get into your local media ...