It’s not easy to balance strong IVR authentication with the ease of access today’s customers expect. Here’s how you thread ...

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

Added May 18, 2009 at 04:11PM EDT by Captain Blubber. A German news network (Called Focus TV) got the rights to this clip and made up a backstory. The backstory goes ...

Please verify your email address. Treyarch has fixed the XP issue in Call of Duty: Black Ops 6's first Double XP weekend. Users reported a bug during the 2XP event where less XP was rewarded than ...

That makes finding Christmas gifts for toddlers easy and tricky at the same time. You want your special gift to be something ...

Dwain Cunigan, 21, allegedly drove to and from the scene of the July 1, 2020, murder of Jacquice Baylock near 19th Avenue and Taney Place in Gary.

Medibank has launched a new ‘geofence’ to divert calls from customers to staff who are nearby, rather than a centralised contact centre ... Medibank chief customer officer Milosh Milisavljevic ...

Annoying people will also break social norms, like taking a phone call in the library or trying too hard to make others laugh. They are typically incompatible with others. If you notice the ...

The first few weeks of every Call of Duty game are filled with an ever-changing meta. The best guns, perks, and loadouts shift as things are nerfed and buffed, eventually leveling out as things ...