Way Diesel Performance has a MotorTrend TV show, a big online presence, and a growing list of customers who say they were ...

What’s the best way to deal with angry customers ... By rephrasing how you state a transfer, you’ll ease a customer’s fears of getting dropped and focus on the positive – that you ...

Florwer Carlin Lizano, Jr., 38, a convicted felon who is now charged with first-degree murder, remains at large, police tell PEOPLE Police are looking for a 38-year-old man they believe fatally ...

A Waffle House customer grew increasingly agitated while waiting on his food and shot one of the employees, according to investigators in North Carolina. It happened around 12:40 a.m. on Friday, Sept.

However, if an operator cannot tell if a customer is angry, the operator may not be able ... long conversations with customers who will not get off the line—such as when making persistent ...