AI can follow the conversation or live chat session using natural language cues to flag the customer’s sentiment as they review different options together. That helps an agent redirect the ...

Viber Support Agent will be responsible for keeping Viber users happy and loyal by providing efficient responses to the worldwide Viber community queries. Provide fast and professional off-line (Email ...

I think it’s a mistake to assume that the public’s embrace of large language models (LLMs) and other GenAI-based technologies automatically extends to their customer service preferences.

Secondly, the system can place a much lower interface demand on the user as it can interact in ordinary language. This is true for both the user and customer service ... with an AI-agent-driven ...

Vinsi.ai allows businesses to use technology to assist in customer service phone operations ... is slower and more frustrating than being able to speak to a person. Vinsi.ai uses technology but is ...

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few ...

In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp. Join our team, ...