Global toymaker Lego is opening a new office in metro Phoenix where they invite employees to have "imagination." Here's what ...

Several Riley County departments in downtown Manhattan will begin new customer service hours starting on Monday, November 4, ...

The HR agency has developed contingencies if there is a surge of customer experience requests during the Postal Service Health Benefits System’s first open season, but a new report claims that those ...

The City Hall Annex building has been closed since Nov. 5 due to an electrical outage, disrupting the plans of many San ...

In response to these concerns, the union reached out to Finance Minister Javier Silvania, urging him to intervene. However, ...

UPDATE: Oct. 10, 2024, 2:15 p.m. EDT This article has been updated to include details of how to contact Amazon customer service following October Prime Day 2024, plus some of the deals still live ...

In the ever-evolving customer service world, innovation isn't limited to technology and process improvements—it's also reshaping how businesses pay for the tools they use to support their customers.

A woman was left baffled when a customer made what she thought was an unreasonable demand of her in the workplace – and the ...