Genesys Cloud Services, Inc., formerly Genesys Telecommunications Laboratories, has recently partnered with Vodafone Idea for Contact Center as a Service (CCaaS) platform following a virtual ...
A former human resources partner with Genesys Cloud Services Inc. is suing the cloud software company alleging discrimination and retaliation in violation of the Americans with Disabilities Act.
NEW DELHI: Vi Business, the enterprise arm of telecom operator Vodafone Idea (Vi), announced a partnership with Genesys to provide Indian businesses with advanced cloud and telecom solutions.
Vodafone Idea (Vi) has forayed in the contact-centre-as-a-service (CCaaS) segment by partnering with US-based Genesys which will power the telco’s platform for unified omnichannel customer service. Vi ...