Search Engine Land » PPC » Google tightens Customer Match rules, warns advertisers about privacy Chat with SearchBot Please note that your conversations will be recorded. SearchBot: I am trained ...

As technology has changed, customer service has changed too. We’ve moved from in-store and phone support to email and even social media assistance for customers. Live chat support is the newest ...

Following the April announcement and testing in June, Google Vids is now generally available for Google Workspace tiers.

In today’s digital era, businesses are constantly seeking innovative ways to connect with their customers and provide exceptional service. One such powerful tool that has gained significant traction ...

Though Amazon is known for efficiency and speed, there may be a few snags along the way like with any online delivery service. Did something go awry with your holiday shopping? Regretting a recent ...

New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.

She says she spoke to customer service employees about this on the phone, via online chat, and even in person. Initially, Target’s customer service chat told her to go to the store. The store ...

Learn about Google Ads' Customer Match policy update, effective January 2025, and how to maintain compliance to avoid potential access restrictions. Google is updating its Customer Match policy ...

Google Vids is rolling out to Workspace users and may take up to 15 days to reach all the eligible users.

This week, Google sent an email to some Google Ads advertisers warning that they may lose access to use Customer Match with their ads cause harm to users or create a poor user experience.

I am a dedicated freelancer specializing in Customer Support and Guest Communication services. With extensive experience as a virtual assistant for Airbnb, I excel at managing guest interactions and ...

Telecom operator Robi Axiata has launched an initiative to extend video chat support for speech and hearing-impaired ...