"Sapphie steps into the role of a customer service representative, bringing humor to her interactions!" ...

A Target customer has blasted the retail outlet after their response to her opened delivery boxes was to accuse her of stealing.

Customer service, while always important, has become more of a crucial differentiator in the eyes of consumers than ever ...

Digital transformation has significantly reshaped the banking industry, leading to numerous changes in how banks operate, ...

The City Hall Annex building has been closed since Nov. 5 due to an electrical outage, disrupting the plans of many San ...

The Japanese are often said to be well-regarded for their etiquette and social graces. But if this is especially true for ...

Customer support—be it one person at a small company or teams of people at multiple locations throughout the world representing a larger brand—is where “judgment day” occurs. A customer could be doing ...

While this month’s election will surely produce yet another single-party dominated state legislature, for Californians exhausted by our national duopoly, dissatisfied with our statewide monopoly and y ...

The Miraval Berkshires, an all-inclusive resort in Lenox, Massachusetts, overcharges Dalia Hamzeh by $2,500. Now it is ...

WinSource Won Service Excellence Awards WIN SOURCE won first place in the Representative/Distributor category at the 32nd ...

NICE (Nasdaq: NICE) today announced that Gartner has recognized NICE as a Leader in the 2024 Gartner Magic Quadrant for ...

Kentucky’s Constitution clarifies that the power to raise and expend revenue is exclusively that of your legislature, not the ...