"Sapphie steps into the role of a customer service representative, bringing humor to her interactions!" ...

Customer service, while always important, has become more of a crucial differentiator in the eyes of consumers than ever ...

A Target customer has blasted the retail outlet after their response to her opened delivery boxes was to accuse her of stealing.

EVA Air, Taiwan’s leading independent airline, has officially launched its 24/7 customer service, offering around-the-clock ...

Digital transformation has significantly reshaped the banking industry, leading to numerous changes in how banks operate, ...

The City Hall Annex building has been closed since Nov. 5 due to an electrical outage, disrupting the plans of many San ...

Dan Rayfield, Oregon’s attorney general-elect, promised he and his executive team will deliver “Disney level customer service ...

Customer support—be it one person at a small company or teams of people at multiple locations throughout the world representing a larger brand—is where “judgment day” occurs. A customer could be doing ...

The Miraval Berkshires, an all-inclusive resort in Lenox, Massachusetts, overcharges Dalia Hamzeh by $2,500. Now it is ...

In a viral video with more than 185,000 views, Georgia woman Janna Banks (@thejannabanks) explains that as the worker was creating her cold concoction, his nose started bleeding from a scratch on the ...

NICE (Nasdaq: NICE) today announced that Gartner has recognized NICE as a Leader in the 2024 Gartner Magic Quadrant for ...

The Circuits Assembly Service Excellence Award is highly regarded within the electronics manufacturing services (EMS) industry, honoring EMS providers and suppliers of assembly equipment, materials, ...