As of July 2024, both the new IT Services Help Desk and ServiceNow web portal are now available to students, faculty and ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access information on a device and to provide personalised ads and content, ad and ...

Fixify, an innovative AI-powered IT help desk solution provider, announced today that it has closed a $25 million Series A funding round co-led by Costanoa Ventures, Decibel Partners and Paladin ...

The BlackBasta ransomware operation has moved its social engineering attacks to Microsoft Teams, posing as corporate help ...

Fixify also uses AI to power an internal sentiment analysis tool. According to the company, the software measures how an ...

Connecteam, a leader in workforce management, has launched the first-ever Help Desk -built specifically to support deskless employees, those who aren’t stationed at a computer—in industries such as ...

The Data MINE is one of Denver Public Schools’ new school improvement strategies, as the district shifts away from school ...

Global IT research and advisory firm Info-Tech Research Group has unveiled a comprehensive blueprint aimed at standardizing IT service desks. This new resource equips IT leaders with actionable strate ...

Corporate philanthropy is about more than just writing checks, says the vice president of talent at Northrop Grumman.

MAYO Councillor Alma Gallagher has expressed her deep concern regarding the severe understaffing at the Department of Agriculture’s help desk, which is struggling to handle the overwhelming number of ...

The amnesty help desk at the Indian consulate in Dubai will be operational on Sunday, October 27, the mission said on Friday. In a post on X, the consulate said that the help desk will operate ...

Fixify, an innovative AI-powered IT help desk solution provider, announced today that it has closed a $25 million Series A funding round ...