With so many calls it’s natural to expect that you will hear from a number of impatient, frustrated, or just flat-out angry customers. What’s the best way to deal with angry customers?

Or more accurately, it can become an issue when customers are angry, frustrated or complaining and you don’t know how to deal with the situation positively. If we were discussing this topic a ...

Disposing of a piece of paper containing ... Breathe, Don't Vent: Turning Down the Heat Is Key to Managing Anger Mar. 18, 2024 — Venting about a source of anger might feel good in the moment ...

Improving ease of doing business is key to increasing CSAT. By simplifying processes and encouraging collaboration, you can ...

In this article, we’ll explore some practical tips and strategies for managing your anger and regaining control of your emotions. Whether it’s taking a deep breath, going for a run ...

A pub has shared a furious rant against angry customers who slammed their expensive full English. The Cow Shed in Ospringe, near Faversham, in Kent, offers an all-you-can-eat full English ...

It’s not easy being a customer-service agent—particularly when those customers are so angry with a product that they want to yell at you down the phone. That’s the sort of rage that Sonos ...

A top-rated pub in Ospringe, near Faversham, Kent, has furiously hit back at angry customers for slamming its £25 Full English breakfast. The Cow Shed has hit back after receiving backlash online ...

There are many guided journals out there, even ones specific to anger. Other anger management tools include going into nature or running. Research shows that being in nature reduces the production ...

Customers with Canada's three biggest telecom providers — Rogers, Bell and Telus — say they're frustrated by contracts that lock them into agreements but allow the companies to increase prices ...