Here are some tips to help you handle customer complaints in different time zones. The first step to handling customer complaints in different time zones is to know what your customers expect from ...

The Australian Securities and Investments Commission ( ASIC) has published its first industry-wide report under the Internal ...

Businesses appreciate customer reviews because they highlight customer experiences. Just like complaints ... Even with all these steps, BBB cannot guarantee the accuracy or truthfulness of ...

Arthur Goldberg, strategic advisor at Pro I Solutions, explores how harnessing complaints effectively can turn a persistent ...

The Housing Ombudsman has released its latest complaint handling report, highlighting the need for social housing landlords to prioritise a positive complaints culture. While 95% of landlords surveyed ...

The proposed extension would allow firms more time to handle complaints ... to motor finance complaints involving a non-discretionary commission arrangement:Until 31 May 2025, reflecting how long it ...

The RCMP in Nunavut take too long to handle public complaints against the police and don't have the right training to deal with them, according to a report from the force's watchdog. The ...

DHAKA, Dec 02, 2024 (BSS) - Stakeholders at a roundtable today urged the government to prioritize operational efficiency and ...

With increasing regulatory scrutiny, firms are confronting greater compliance challenges, reputational risks, and the ...

Issues with mass financial complaints to be put under spotlight - Sudden and significant increases in complaints can cause ...