Businesses looking to enhance customer service and optimize their operations have seen a significant change with the advent of virtual call center software. This type of software has become a ...

Noting that recent advances in artificial intelligence and the existence of large-scale experimental data about human biology ...

Washington — The Democratic National Committee's virtual roll call vote has closed, and the Democratic Party announced that ...

Ask most people how they feel about getting a sales call and they’ll tell you how annoying it is. That annoyance only ...

One year later the team has more than doubled in size – from 40 dedicated specialists and leaders to more than 80. “Doubling the number of Baltimoreans employed at the virtual call center is a ...

A date and time for this virtual event will be announced soon. For every 365 Black children born in the U.S., one has sickle cell disease, a set of genetic blood disorders that can lead to a wide ...