Find your place at the forefront of generative AI adoption. Our expert Google team of CX strategists, human-centered designers, and Google Cloud engineers can help reimagine what’s next, optimize ...

For the third consecutive year, Concentrix was positioned as a leader on three global CXM PEAK Matrix® Assessments (Americas, ...

iX Hello is a fully customizable GenAI-powered virtual assistant. Out-of-the-box and no-code, iX Hello can be deployed across an enterprise within days. Think of it as your AI sidekick, teaming up ...

The automotive industry stands on the cusp of a significant transformation, driven by the increasing importance of connected vehicle services. As the industry sets its sights on a long-term revenue ...

Together, Concentrix and Genesys provide the CCaaS solutions and ongoing maintenance services to ensure your total experience is optimized for scalable growth. Deliver AI-powered experiences that will ...

At Concentrix, we understand the unique challenges and demands faced by startups and scale-ups on their growth journey. That’s why we created The Nest—a program designed to offer the extra support, ...

The way customers engage with businesses is continually evolving—along with their expectations for personalized, omnichannel experiences. Embracing a tech-led experience helps streamline operations ...

Scale your workforce on demand with a cutting-edge suite of autonomous AI agents that augment employees and handle tasks in service, sales, marketing, and commerce, driving unprecedented efficiency ...

The generative AI landscape is rapidly evolving, encompassing areas such as image generation, content creation, and virtual assistants. The full potential of generative AI for customer experience, ...

Concentrix is setting the new standard for exceptional customer experiences. Recognized in Everest Group’s “Customer Experience Management (CXM) Services PEAK Matrix ® Assessment 2024 – EMEA” as a ...

The client faced significant challenges with their on-premises enterprise telephony solution, relying on a work-at-home (WAH) virtual desktop infrastructure (VDI) that lacked security, stability, and ...