There's something else that's at play here, as well. Prior to the existence of CCaaS – that is, ‘as a service’ – companies would buy a PBX, and then they would buy a contact center. And 60 to 70% of ...
If your small business uses Google Workspace, you can add a Google Voice number with a few clicks. The Starter plan ($10) is for teams of up to 10 people. It includes voicemail transcripts, unlimited ...
Small phones have been a rare find for years, and that's only expected to continue in 2025 and beyond. If reports and leaks about upcoming Samsung and Apple devices turn out to be true ...