As good as the phone is, we'd recommend waiting to see what other phones offer in early 2025, as that will reveal if Nubia's ...

Discover how you can leverage different types of call centers to improve customer support and enhance operations.

Are you still looking for a holiday gift for the journalist in your life, or perhaps just doing a little shopping for yourself? We’ve got a bunch of ideas for you, whether youre ...

Contact center agents serve as the touchpoint between retail brands and millions of customers grappling with online order ...

Annual reviews are among the most high-leverage conversations you’ll have each year. Don’t scrimp on preparing to make them ...

For me, evidently, the answer is traveling 5,399 miles to the Lanserhof longevity resort, where I fasted, gave up coffee, and ...

As we head into the silly season and a frenzy of shopping, Mark Thomson, director of retail industry solutions at Zebra ...

For the second straight year Cougars coach Jake Dickert has seen his quarterback leave Pullman as the most coveted passes in ...

If OpenAI gets it right, Sora, the AI tool announced in February that's able to create photorealistic and high-quality video ...

Burned-out call center agents affect customer service and impact your brand. Here are some tips for recognizing the signs and preventing burnout.

Macy's on Wednesday said it has wrapped up an investigation into an employee who intentionally hid about $151 million of delivery expenses on its accounting books for nearly three years and has ...

Many woke bureaucrats are leaving the Biden-Harris administration ahead of Trump's second inauguration, but some are staying ...