Nextiva, the leading unified customer experience management (UCXM) platform, today announced that the company’s products ...

Modern business communication solutions make it easy to migrate your key phone system to the cloud without upgrading your ...

There's something else that's at play here, as well. Prior to the existence of CCaaS – that is, ‘as a service’ – companies would buy a PBX, and then they would buy a contact center. And 60 to 70% of ...