Some 46 per cent of financial service businesses wished they had gained greater board level leadership and representation on customer outcomes in the first year of consumer duty compliance.

Signage and Directions: Customers with old Vistara tickets will be directed to help desks or Air India customer support staff ...

Air India has deployed additional resources, including help desk kiosks, at touch points and airports to ensure a smooth experience for Vistara passengers post its merger with the airline next week, ...

If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

In an internal memo, CEO Dennis Woodside said the decision reflects the company’s focus on key growth areas, including AI, Employee Experience (EX), and Customer Experience (CX) offerings.

Q3 2024 Earnings Conference Call November 6, 2024 5:00 PM ETCompany ParticipantsAleksey Lakchakov - Head of Investor ...

Prince Sterilization Services CEO Daniel Prince and President Derek Prince will remain owners and continue to run the ...

GM Defense, part of General Motors Co. in Detroit, has completed production of the first vehicles in support of the Diplomatic Security Service’s Heavy-Duty armored Sport Utility Vehicle (HD SUV) ...

Traka will provide dedicated resources to a growing number of Canadian companies that are prioritizing key and asset management solutions.

All in all, HubSpot’s October 2024 updates are providing more seamless integrations, improved automations and better tools for sales and support teams. With features like flexible email design and ...

In today’s digital world, protecting your online privacy and security is more important than ever. With so many VPN options ...

The solar industry is booming, and so is the demand for skilled workers. Over 263,000 people are already employed in solar ...