Genesys Cloud Services, Inc., formerly Genesys Telecommunications Laboratories, has recently partnered with Vodafone Idea for Contact Center as a Service (CCaaS) platform following a virtual ...

A former human resources partner with Genesys Cloud Services Inc. is suing the cloud software company alleging discrimination and retaliation in violation of the Americans with Disabilities Act.

NEW DELHI: Vi Business, the enterprise arm of telecom operator Vodafone Idea (Vi), announced a partnership with Genesys to provide Indian businesses with advanced cloud and telecom solutions.

Xavier Niel is a name synonymous with innovation and technology in France. With a diverse portfolio ranging from telecommunications to education, Niel has been a pioneer in several industries. This ...

The Balise Hyundai dealership at 338 Commerce Drive in Fairfield has started work on its expansion efforts. It also plans ...

Genesys said on Monday it has confidentially filed for an initial public offering in the United States, becoming the latest ...

Two were taken to the hospital following a collision between a train and truck. According to a release from the Scott County ...

Vodafone Idea (Vi) has forayed in the contact-centre-as-a-service (CCaaS) segment by partnering with US-based Genesys which will power the telco’s platform for unified omnichannel customer service. Vi ...

Genesys has confidentially filed for an initial public offering in the United States, becoming the latest tech firm to bet on ...