The integration of Interactive Voice Response (IVR) systems in healthcare is transforming the way patients interact with healthcare providers. Sai Kiran Nandipati, a renowned healthcare IT specialist, ...

The best IVR systems enable businesses to manage inbound calls at scale, and empower customers to answer questions on their own. From simple phone menus to next-gen conversational IVR, this list ...

Effective call center management relies on addressing inefficiencies — IVR analytics provide what you need to do that and ...

A Conversational AI Voice Bot is an AI-driven software designed to engage with users through voice communication. Unlike traditional interactive voice response (IVR) systems, which rely on predefined ...

Discover how AI and automation technologies revolutionize marketing strategies. Explore innovative marketing automation ...

I create engaging, dynamic, and natural-sounding voice-overs for a wide range of projects, including commercials, narration for online content, and interactive voice systems. Using state-of-the-art AI ...

But what if I told you the days of these archaic interactive voice response (IVR) systems are numbered? We all recognize the game-changing nature of generative AI (GenAI), and perhaps nowhere is ...

One of the most common reasons AI-powered customer service solutions fail to live up to their promises is when expectations ...

An open-source Python library for easy VoIP call integration using SIP and SDP protocols. Simplify real-time communication and audio handling in your applications.

Most consumers are used to the ubiquitous, robotic voice saying ... The previous IVR system was likely to produce a seven-page fax in response to a request for “benefits,” while the new ...