There's something else that's at play here, as well. Prior to the existence of CCaaS – that is, ‘as a service’ – companies would buy a PBX, and then they would buy a contact center. And 60 to 70% of ...
Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...
Microsoft Teams will soon be enhanced with Cross-Cloud collaboration in Virtual Digital Infrastructure, meaning government-based accounts can join meetings with VDI users in specific Microsoft 365 ...
File syncing and storage services, also called cloud storage services, are a huge convenience. They let you get your data—Word docs, PDFs, spreadsheets, photos, etc.—wherever you are.