Avaya Experience Platform | Cloud Contact Center Solutions
Discover how Avaya's contact center expertise and solutions help transform your organization’s customer experience objectives into measurable results.
Avaya | Leader in CX, Cloud Collaboration & Contact Center …
A full-featured contact center solution with real-time reporting. AXP Private Cloud A secure, dedicated cloud contact center on Microsoft Azure. AXP Public Cloud A scalable and advanced enterprise CX solution.
Customer Experience Solutions for Contact Centers - Avaya
Unlocking operational excellence: How Avaya Experience Platform transforms contact center efficiency By leveraging its advanced features and capabilities, contact centers can streamline operations, improve agent productivity, and deliver exceptional customer experiences.
Remote Contact Center | Avaya
The Avaya remote contact center: Working remotely raises unique challenges for your contact center team. Follow Avaya’s three key strategies to ensure success with your remote working model.
What is Contact Center as a Service (CCaaS)? - Avaya
2022年12月1日 · Contact Center as a Service (CCaaS) is a cloud-based customer service application that manages and tracks customer journeys, employee interactions with clients, and many other inbound or outbound customer communications.
Day in the life CC - Avaya
Call volumes and length of calls vary, so Ramona needs to be prepared for anything. With the built-in analytics of Avaya Experience Platform, you can easily keep a finger on the pulse of your contact center at all times—and quickly adjust to ever changing customer needs.
Contact Center & Call Center - Enhance Customer Experience with …
Avaya is the leader in Contact Center Solutions and can deliver it the way you need it—on premise or private, public or hybrid cloud. Video Redefine Your Customer Experience
Avaya On-Prem | Add Avaya Innovation for Your Contact Center
With Avaya Experience Platform On-Prem (formerly Avaya Call Center Elite), you run a full-featured call center that handles inbound and outbound contacts, all manageable with real-time and historical reporting insights.
Avaya OneCloud CCaaS: effortless personalised communication …
Avaya OneCloud CCaaS is a contact-center-as-a-service (CCaaS) solution that delivers voice and digital channel customer engagement along with advanced AI-powered self-service automation and employee productivity tools so you can build a true cloud customer service call center.
Innovate On-Prem | AXP Public Cloud Capabilities - Avaya
Add best-in-cloud technologies from Avaya Experience Platform Public Cloud (formerly Avaya Experience Platform) onto your AXP On-Prem (formerly Avaya Call Center Elite). Connect with customers across all touchpoints