Google Fi Wireless Help
Official Google Fi Wireless Help Center where you can find tips and tutorials on using Google Fi Wireless and other answers to frequently asked questions.
Activate your Google Fi service
Check if Google Fi supports your phone model. With Google Fi, most popular phones are compatible. If you’re unsure if your phone is compatible with Google Fi, check your phone’s compatibility. Use unlocked devices with Google Fi. If you buy your phone from Google Fi or the Google Store, it’s already unlocked.
Fix issues with your Google Fi order
Go to your Google Store order history. Check your new delivery date. Track your delayed order. Important: If shipment tracking is available in your area, you can track your order. Go to either: Your Google Store Order history; Your shipping confirmation email; Check the tracking link from the delivery carrier. Why orders get delayed. Payment issues
Learn about SIM kits for Google Fi
You get a number of months of Google Fi service on a Google Fi plan. Through the months the SIM kit covers, we apply the Manufacturer’s Suggested Retail Price (MSRP) of the kit as a credit to your monthly Google Fi bill. When you buy a SIM kit and add a member: The monthly rate per group member goes down, like it does with any other group plan.
Track your Google Fi order - Google Fi Wireless Help
After you’ve placed your Google Fi phone or SIM kit order, you can track the order status in the Google Store. Use a tracking number. Find the order you want to track. If you see multiple orders, select View order to see details. Find the shipment you want to track. Click Track shipment. Find tracking number in shipping confirmation email
How do i find the nearest google fi store?
Dec 4, 2018 · This help content & information General Help Center experience. Search. Clear search
Return your Google Fi phone within 15 days
Important: At this time, you can't return to a physical Google retail store the items you purchased on fi.google.com. Prepare your return package. Important: Make sure to transfer, back up, or erase personal and other data on the device before you send it to Google. Google isn’t responsible for the use or disclosure of any data that's on the ...
Trade in or upgrade your phone - Google Fi Wireless Help
Trade your current phone for a Google Fi phone. Upgrade your Google Fi phone to the newest model. Learn how to trade in or upgrade your phone with a step-by-step guide. Get an estimate for your phone. If you’re new to Google Fi Wireless: When you sign up, you can buy a new phone and select the option to trade-in your phone to get the estimate.
Pay for your device with monthly installments - Google Fi Wireless …
When you complete Google Fi checkout, you can pay the taxes on the full price of the device and the cost of expedited shipping. At checkout, new users without an existing Fi plan will pay a $25 down payment on their device (unless your device is eligible for a promotion that covers the entire cost), and finance the remaining amount over 24 months.
Request a price match - Google Store Help
The Google Store matches advertised online prices from selected retail partners on the Google Store website and at Google retail locations (where available). To find a selected retail partner, select your country or region in the Find a selected retail partner tool. Refunds for the price match are processed when your order ships.