Who We Are | Genesys
1-888-436-3797 | Genesys is a leader for omnichannel customer experience and contact center solutions, trusted by more than 11,000 companies in over 100 countries.
AI-Powered CX | Genesys Cloud
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
AI-Powered Experience Orchestration Platform - Genesys
Genesys Cloud CX™ is the world’s leading AI‑powered experience orchestration platform. With it, you can coordinate every step of your customer and employee experience by shaping journeys for moments that matter.
Leader in Cloud Call Center Software - Genesys
Genesys makes it easy to deliver better customer and agent experiences. Request a free demo to see how our cloud call center software enables great customer service. Simplify your call center operations and the demands on IT.
Contact Centre Software | Omnichannel Customer Experience
Genesys Contact Centre Software solutions are trusted by 11,000+ companies in over 100 countries to deliver omnichannel customer experience.
What Is Workforce Management? - Genesys
Discover how companies across industries achieve their specific goals with Genesys.
Our Story — Who We Are | Genesys
Genesys is a leader in Experience as a Service (EAAS) and contact centre solutions, trusted by more than 11,000 companies in over 100 countries.
What is Quality Assurance? - Genesys
Advanced QA tools in call center software, like those offered by Genesys, provide real-time monitoring, speech and text analytics, root cause analysis, automated scoring and comprehensive reporting to streamline the quality management process.
Products | Genesys
The right cloud contact center software makes providing a great customer experience (CX) easy, from call center basics to the latest CX innovations. With contact center software from Genesys, you get the best and broadest customer and employee experience capabilities — and a partner who is with you all the way.
What Is Contact Center As A Service (CCaaS)? | CCaaS - Genesys
Genesys named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service. Read more