Business & Customer Success Stories - Avaya
We know our customers accomplish great things with their Avaya solutions. Focused internally, externally, or both, everyone benefits when creative, streamlined collaboration is part of solving business challenges.
Milestones & Moments: Avaya's 2024 Annual Customer Report
AI is redefining what’s possible and ecosystems are evolving at a rapid pace. This year’s report highlights how Avaya is helping customers navigate these challenges and find solutions that will enable them to transform their businesses.
Navigating the aftermath: Strategic actions to restore customer ...
Aug 26, 2024 · Airlines, banks, healthcare companies, and others must take decisive and strategic actions to repair their customer experience promises, regain customer trust, and drive business growth.
Customer Experience Solutions for Contact Centers - Avaya
Customers expect exceptional, personalized customer experiences across every channel they engage with you on. Learn how to deliver the right experience.
Avaya ‘roaring forward’ in the age of experience
May 30, 2024 · Working under the innovation without disruption banner, the partnership aims to deliver “exceptional” experiences to customers and employees, and drive measurable business growth, with the ...
Avaya - Wikipedia
Avaya enterprise customers include Apple, AT&T, Dell, CVS Health, as well as government organizations. Avaya sponsors the IAUG users' group [35] and training programs for IT professional certification in the use of Avaya's products. [36]
Avaya Claims Positive Business Momentum, Sustains Deep Legacy Customer …
Sep 11, 2023 · Avaya has claimed positive market momentum as the vendor clings on to its deep customer base. Fears ran rife that these customers would turn their backs on the brand following its second skirmish with bankruptcy. Yet, much of its customer base remained remarkably loyal throughout its financial woes.
Avaya CEO: We’re Adding Around 1,000 Net New Customers …
Oct 18, 2023 · In the contact center space, we’ve heard a lot about how GenAI helps the agents. But, what was impressive about what Avaya showed is how other people – including customers, supervisors, data scientists, and analytics leads – can benefit from the technology, and they put it on display here at GITEX.
Big News from Avaya -- With Some Bigger Questions - No Jitter
Jul 16, 2024 · We have a world-class team in place; we are focused on our large global enterprise customers. Avaya has a uniquely different value proposition, which caters to gigantic, risk-averse companies and we will be an active, strategic partner to them to help them transition their communications platforms.”
Avaya Market Momentum Continues, Looks Ahead to Annual Customer …
Apr 17, 2024 · We are excited about the possibilities we are exploring with customers, as we continue to break ground on new opportunities to empower our customers with improved customer and employee...