BC Hydro - My Account
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Outage list - BC Hydro
Report an outage. Lost power? Check the outage map to see if we're aware of the outage. If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376) on your mobile or report it online.. See our outage status definition list to learn what the status of your outage means.. All times listed are Pacific Time
Accounts - BC Hydro
Residential and business customers: Manage your account online, learn about your electricity rate and see how your bill is calculated. Use online tools to save power and money.
Residential rates - BC Hydro
How we calculate your electricity costs. For residential customers, you can choose between two rate plans. Tiered rate. Most residential customers are on this rate plan.
Residential rebates and free programs - BC Hydro
You can get rebates and free offers for making smart energy choices. Check out our current rebates for energy-efficient renovations and products, and the free programs available for qualified communities and customers. For apartment/condo buildings, new rebates launched in September 2024 for energy ...
Contact us - BC Hydro
Contact centre hours. Monday to Friday: 7 a.m. to 8 p.m. Saturday: 9 a.m. to 5 p.m. Closed Sundays and holidays : Outage reporting. 24/7 Call if your outage isn't on our outage list.. Some of our busiest call times are Monday through Friday between 9 a.m. and noon, and 4 p.m. to 6 …
Outages & safety - BC Hydro
BC Hydro wants you to stay safe around electricity. Teach your kids how to be safe, be smart when working around electricity and stay away from power lines.
Ways to pay your bill - BC Hydro
Pay by Electronic Funds Transfer. For our larger commercial customers with multiple accounts, Electronic Funds Transfer (EFT) is a fast and simple way to pay your BC Hydro bills.
Career centre tips - BC Hydro
System maintenance, June 22 to 23, 2024. Our Careers Centre will undergo maintenance from Saturday, June 22 at 11 p.m. to Sunday, June 23, 3 a.m.
New BC Hydro customers
Opening a BC Hydro account to get electrical service at your home or business takes just a few steps. Start by letting us know what type of electrical service you need, and where.