How to Fix the Crowd Strike Blue Screen? Save this video and Share it with your friends. After restarting, follow these steps to resolve the issue: Get to the Recovery page. Click on See Advanced Repair Options. Click on Troubleshoot. Click on Advanced Options. Click on Startup Settings. Click the Restart Button. Click 4 once this screen pops up. Once logged in, open Windows Explorer. Click on the drive where your operating system is installed like C Drive. Click on Windows Folder. Open System32